Complaints

At John Ansell, we recognise the importance of great customer service and set ourselves high standards. Should there be an occasion when we do not meet your expectations, we are equally committed to dealing with a complaint in a thorough and professional manner.

If you wish to register a complaint or request a copy of our complaints procedures please contact us:

  • In writing, addressed to Complaints at Clear Insurance Management Ltd, 1 Great Tower Street, London, EC3R 5AA
  • By telephone to 020 7280 3450
  • By email to complaints@thecleargroup.com

For immediate advice, please call 0800 140 4541 or:

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