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Our service promise to you

Our insurance policy service promise starts with the integrity and transparency that are at the heart of everything we do for you. We never make empty promises. Our service is about things happening when we say they will, which means immediate responses, convenience and control.

How we can help with your insurance policy

Our advisers have at least 10 years’ insurance industry experience and can help you in a number of ways:

  • Explain the importance of your policy conditions
  • Guide you with any claims query
  • Arrange regular business reviews
  • Where appropriate, offer attractive payment instalment plans

Everything is tailored to your needs

Our service is personal and every insurance solution is tailored to your specific requirements. We don’t operate call centres. Instead, you’ll speak with friendly, helpful people with at least a decade of industry experience. Whichever member of our team you speak to, they’re ready to help you. From the simplest question to a complex settlement, you can count on them dealing with your query promptly, efficiently and professionally.

We’ll treat you as we’d like to be treated

As a matter of policy we’ll treat you as we’d like to be treated ourselves. And though our approach to customer service is refreshingly traditional, our technology is the latest. That means you can be sure of getting the best possible insurance cover at the best price. And we’ll always apply the ‘Value for Money Test’.

Since 1981, we’ve built our reputation on service and our clients, agents and insurers tell us that this is reflected in everything we do. Please read what our clients say about us.

Top-rated, financially secure insurers

For your complete peace of mind, we monitor all our insurers for financial solvency. We only use top-rated financially secure insurers.

Last but not least, we constantly explore ways to be a better corporate citizen by incorporating greener policies into our business.

Make the most of our additional services. For more information or to request your no-obligation insurance quotation, please call 0800 1313417 or contact us online.

For a policy review contact us
freephone 0800 3131417

Look at what our clients say about our service

Given the stress involved it is comforting to have someone help you through the process

For immediate advice, please call 0800 131 3417 or:

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