About us

Since 1981, we’ve established ourselves as a leading independent insurance broker focusing on a few highly specialised kinds of insurance. Whereas many insurers know a little about lots, we pride ourselves on knowing lots about a few parts of the insurance market:

  • Activity business insurance
  • Activity travel insurance
  • Gym & fitness centre insurance
  • Owner-occupied block of flats insurance
  • Wine and spirit trade insurance

We complement this expertise with a range of general insurance services.

We understand insurance risks inside out

Over several decades, we’ve got to know these insurance areas inside out. We understand the special risks and have nurtured close relationships with insurers who provide cover that really will look after you when you need it to. We know what we’re good at and we stick to it. We don’t try to be all things to all potential clients.

Bespoke insurance services

Clients love how all our insurance services are bespoke and based on listening very carefully to their needs. Only then do we give sound, impartial advice, provide insurance at competitive prices and consistently deliver first-class service, At least, that’s what our clients say.

Our clients range from residents’ associations; providing block of flats insurance, to small and medium-sized enterprises (SMEs) and individuals requiring adventure travel insurance.

An experienced team

Our executive directors, John Haber-Smith and Craig Smith each have more than 25 years of insurance experience. They specialise in advising SMEs, small plcs and individuals who require a professional, personal and well-priced service. John and Craig are supported by a highly-experienced team of insurance experts. We pride ourselves on exceptionally low staff turnover, which means clients enjoy exceptional continuity of contact.

Commitment to the highest standards of care

The FCA principle of Treating Customers Fairly underpins our commitment to delivering the highest standards of customer care. We attribute our reputation with clients and insurers to a basic philosophy: carefully ensuring the provision of professional service while advancing a strong market position.

Although our approach to service is traditional, we always have an eye on your current and future needs. That’s why we continue to develop new bespoke products, build strong customer relationships, and provide impartial risk management at competitive prices.

For your reassurance

For your reassurance, we’re authorised and regulated by the Financial Conduct Authority (Ref. No.306121) in respect of insurance mediation activities. We’re also members of the British Insurance Brokers Association (BIBA).

For more information or to discuss your insurance requirements, please call 0800 1313417 or contact us online.

For immediate advice, please call 0800 131 3417 or:

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