Travel Insurance Icelandic Volcano - Latest 21 April 2010

21/Apr/2010

The airspace over UK is now open again but travel disruption is likely to continue for a number of days to come.

For many travellers the scope of cover provided by their travel insurance for this exceptional event may be limited. You may have seen reports in the media that the cancellation cover under the standard travel policy will only provide cover if you are unable to travel due to specified risks and does not provide any cover for natural disasters.

We are pleased to report however that Insurers who provide insurance for the majority of our customers have confirmed that they will be treating claims emanating from the ash cloud from the erupting volcano in Iceland as “adverse weather”. Claims will of course be subject to the usual policy terms and conditions.



For those of our customers who have a John Ansell & Partners travel policy currently in force, and who have been severely inconvenienced and incurred financial loss as a direct result of this event you can make a claim under :

Single Trip policy: Section 3 - Journey Continuation and Delay
Multi Trip policy: Section 2 - Cancellation and Curtailment and Section 4 - Missed or Delayed Departure
Business Travel policy: Section 5 - Travel Delay


You will have a number of basic rights which may mean that your tour operator, travel agent or airline might be responsible for some or all of your costs you will need to contact your airline to seek their advice and ascertain whether they will offer an alternative flight or refund the cost of the flight should it be cancelled.

If hotels can be cancelled at no charge, it is expected that you do so.



For any further information please contact

Craig Harman

Tel: 0207 251 7470

Email:craig.harman@ansell.co.uk